The customer is the largest integrated ICT Solutions and Services provider in India with multiple business units across the globe and over 2700 employees.
Complex Tracking and Visibility of Invoices
Under its umbrella organization it has eight different companies, 14 different business units that result in 170 different cost centres across the organization. Each of the cost centres create invoices for their overall 3500+ customers. With such a complex organizational hierarchy in place, the organization faced these challenges