The Challenge

The human resources contracting service works with large IT companies and MNCs. Their business growth was impacted by the following issues.

No Visibility of Deductions and Short Payments

There was no data to investigate the reasons for the deductions or short payments by the customers. The information rested in silos, with individual relationship managers, who would inform the finance team over email. The need for analytics, shared between all teams, was felt acutely.

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