The Challenge

One of India’s leading B2B Wholesale Chain was spending hours daily to reconcile the invoices due to large volume of returns and ad hoc logistics charges. The delay in invoice closure and logging credit notes was causing delay in statutory payments like GST. The lack of formal follow-ups channels and delayed outstanding reports from the finance team lead to high DSO. Following were the major challenges

The ERP was used only for accounting and there was no dashboard to track invoice aging, delays etc. The management was not able to track the store level payment delays and other metrics.

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